Shipping and Delivery Policy

Effective Date: 09-January-2025

NextEra Conferences Pvt. Ltd. is committed to providing a seamless experience for customers who purchase products or services from us. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment and delivery of physical and digital items offered by our company.

1. Scope of Policy

This policy applies to:

• Physical products (e.g., conference materials, merchandise, or promotional items) purchased through our website or directly from us.
• Digital products (e.g., e-books, downloadable resources, or virtual access passes).

2. Shipping of Physical Products

2.1 Order Processing Time:

• Orders are processed within 15 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2.2 Shipping Methods and Delivery Times:

• We partner with reputable courier services to ensure timely delivery.
• Estimated delivery timeframes are as follows:
  • Domestic (within India): 15 business days.
  • International: 20 business days.

2.3 Shipping Charges:

• Shipping fees are calculated based on the delivery location, order size, and weight. Applicable charges will be displayed during checkout.
• For orders above [Insert Amount], free shipping may be offered (if applicable).

2.4 Tracking Information:

• Once your order is shipped, you will receive a confirmation email with tracking details to monitor the shipment’s progress.

3. Delivery of Digital Products

3.1 Delivery Method:

• Digital products will be delivered via email or made available for download through a secure link provided upon purchase confirmation.

3.2 Delivery Timeline:

• Digital products are typically delivered within 3-4 hours after payment confirmation.

4. Failed Deliveries

4.1 Physical Products:

• If delivery fails due to incorrect or incomplete address details provided by the customer, reshipment charges may apply.

4.2 Digital Products:

• If you do not receive your digital product within the specified timeframe, please check your spam or junk folder and contact us at info@nexteraconferences.com for assistance.

5. Damaged or Missing Items

5.1 Physical Products:

• If you receive a damaged or incomplete shipment, notify us within 15 days of delivery. Provide clear photographs and a detailed description for resolution.

5.2 Digital Products:

• For issues accessing or downloading digital products, contact us promptly for technical support.

6. International Shipping

• Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
• Delivery times may vary due to customs clearance processes.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By placing an order with us, you acknowledge that you have read, understood, and agreed to this Shipping and Delivery Policy.